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Privacy Notice for Amperswick Limited Trading as Firs Caravan
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INTRODUCTION
Welcome to our privacy notice.
We respect your privacy and are committed to protecting your personal information, which we call “personal data”.
This privacy notice will tell you how we look after your personal data and about your privacy rights.
It supplements any other notices and is not intended to override them.
We have tried to be brief and clear. We are happy to provide any additional information or explanation.
WHO WE ARE
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Data Controller (Park Owner) |
Amperswick Limited Full company name or names of individual/s if partnership or sole trader |
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Other group companies: |
If List or delete if not applicable |
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Name or title of |
Mr. Iain Senchell |
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Address: |
Firs Caravan Park, 29-31 London Road, Little Clacton. Essex CO16 9RN |
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Telephone: |
01255 860279 |
Mobile: |
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Email: |
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You have the right to make a complaint at any time to the Information Commissioner’s
Office (ICO) (www.ico.org.uk). We would appreciate the chance to deal with your concerns first.
CHANGES
This version was last updated on 15th May 2018 and historic versions can
be obtained by contacting us.
It is important that the personal data we hold about you is accurate and current.
Please keep us informed of any changes.
HOW WE COLLECT YOUR PERSONAL DATA
You may give us data orally or by filling in forms or by corresponding with us by
post, phone, email or otherwise, for example when you:
• enter into a contract with us or contact us about doing so;
• contact us about any contract we have with you;
• request marketing to be sent to you;
• enter a competition, promotion or survey;
• give us some feedback.
HOW WE USE YOUR DATA
We will only use your personal data when the law allows us to.
We have set out below how and why we plan to use your personal data.
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Purpose/Activity |
Lawful basis for processing including basis of legitimate interest Amend, add, delete as appropriate, listing and |
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To register you with our business |
Performance of a contract with you |
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To perform any contract with you including: (a) Managing payments, fees and charges (b) Collecting and recovering money owed to us (c) Addressing any breach |
(a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover debts due to us) (c) Necessary for our legitimate interests (to ensure compliance with contract terms) |
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To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Notifying you about changes to our business which are |
(a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how people use our business) |
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To administer and protect our business and our website |
(a) Necessary for our legitimate interests (for running our (b) Necessary to comply with a legal obligation |
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To make suggestions and recommendations to you about goods or services that may be of interest to you |
Necessary for our legitimate interests (to develop and grow our business) |
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Asking you to partake in a review, prize draw, competition or complete a survey |
Necessary for our legitimate interests (to study how people use our business, to develop and grow our business) |
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To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you |
Necessary for our legitimate interests (to study how people use our business, to develop and grow our business and to inform our marketing strategy) |
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To use data analytics to improve our website, products/services, |
Necessary for our legitimate interests (to define types of people for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) |
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PROMOTIONAL OFFERS FROM US
We may use your personal data to form a view on what we think you may want or
need, or what may be of interest to you.
We may then use your personal data to send you marketing communications from us if
you have requested information from us or purchased goods or services from us
or if you provided us with your details when you entered a competition or
registered for a promotion and, in each case, you have not opted out of
receiving that marketing.
OTHER MARKETING
We will get your express opt-in consent before we use your personal data for any other marketing purpose or share it with any third
party for marketing purposes.
OPTING OUT
You can ask us or third parties to stop sending you marketing messages at any time by
contacting our DPM.
COOKIES
For information about the cookies we use, and your ability to refuse them please refer
to our separate cookie policy [Website & Held in Reception]
CHANGE OF PURPOSE
Please note that we may process your personal data without your knowledge or consent where
this is required or permitted by law.
However, if we need to use your personal data for a new purpose and the law allows us to
do so, we will notify you and explain the legal basis for our actions.
VISITORS TO OUR WEBSITE
If we want to collect personally identifiable information through our website, we will be up front about this.
When someone visits our website, we may use a third-party service to collect standard internet log information and details of
visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This
information is only processed in a way which does not identify anyone.
THIRD-PARTY LINKS
Our website may include links to third-party websites, plug-ins and applications.
Clicking on those links or enabling those connections may allow third parties
to collect or share data about you. We do not control these third-party
websites and are not responsible for their privacy statements. When you leave
our website, we encourage you to read the privacy notice of every website you
visit.
IF YOU FAIL TO PROVIDE PERSONAL DATA
If you do not provide personal data to us and this would prevent us from performing the contract we have or are trying to
enter into with you, or place us in breach of the law, we may have to cancel our contract. We will notify you if this is the case.
DISCLOSURES OF YOUR PERSONAL DATA
We may share your personal data with third parties to help us run our business or carry out our
obligations to you:
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Name |
Lawful basis for processing including basis of legitimate Amend, add, delete as appropriate, listing and explaining all planned uses. |
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Service providers for IT and system administration |
Performance of a contract with you Necessary for our legitimate interests (performing the contract, using your data as we have described in this notice). |
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Our professional advisers including lawyers, bankers, auditors and insurers. |
Necessary for our legitimate interests (complying with our legal obligations). |
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HM Revenue & |
Necessary for our legitimate interests (complying with our legal obligations). |
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We may also share your personal data with any third parties to whom we may choose to sell, transfer,
or merge parts of our business or our assets. Alternatively, we may seek to
acquire other businesses or merge with them. If a change happens to our
business, then the new owners may use your personal data in the same way as set
out in this privacy notice.
We require all third parties to respect the security of your personal data and to treat it in
accordance with the law. We do not allow our third-party service providers to
use your personal data for their own purposes and only permit them to process
your personal data for specified purposes and in accordance with our
instructions.
INTERNATIONAL TRANSFERS
We do not transfer your data outside the European Economic Area.
DATA SECURITY
We have put in place appropriate security measures to prevent your personal data
from being accidentally lost, used or accessed in an unauthorised way, altered
or disclosed. In addition, we limit access to your personal data to those
employees, agents, contractors and other third parties who have a business need
to know. They will only process your personal data on our instructions and they
are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach
and will notify you and any applicable regulator of a breach where we are
legally required to do so.
HOW LONG WILL WE USE YOUR PERSONAL DATA FOR?
We will only retain your personal data for as long as necessary to fulfil the
purposes we collected it for, including for the purposes of satisfying any
legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the
amount, nature, and sensitivity of the personal data, the potential risk of
harm from unauthorised use or disclosure of your personal data, the purposes
for which we process your personal data and whether we can achieve those
purposes through other means, and the applicable legal requirements.
You can ask us about the retention periods for different aspects of your personal
data by contacting our DPM.
In some circumstances we may anonymise your personal data (so that it can no
longer be associated with you) for research or statistical purposes in which
case we may use this information indefinitely without further notice to you.
YOUR LEGAL RIGHTS
You have the right to:
Request access to your personal data (commonly known as a “data subject access
request”). This enables you to receive a copy of the personal data we hold
about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to
have any incomplete or inaccurate data we hold about you corrected, though we
may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or
remove personal data where there is no good reason for us continuing to process
it. You also have the right to ask us to delete or remove your personal data
where you have successfully exercised your right to object to processing (see
below), where we may have processed your information unlawfully or where we are
required to erase your personal data to comply with local law. Note, however,
that we may not always be able to comply with your request of erasure for
specific legal reasons which will be notified to you, if applicable, at the
time of your request.
Object to processing of your personal data where we are relying on a legitimate
interest (or those of a third party) and there is something about your
particular situation which makes you want to object to processing on this
ground as you feel it impacts on your fundamental rights and freedoms. You also
have the right to object where we are processing your personal data for direct
marketing purposes. In some cases, we may demonstrate that we have compelling
legitimate grounds to process your information which override your rights and
freedoms.
Request restriction of processing of your personal data. This
enables you to ask us to suspend the processing of your personal data in the
following scenarios: (a) if you want us to establish the data’s accuracy; (b)
where our use of the data is unlawful but you do not want us to erase it; (c)
where you need us to hold the data even if we no longer require it as you need
it to establish, exercise or defend legal claims; or (d) you have objected to
our use of your data but we need to verify whether we have overriding
legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide
to you, or a third party you have chosen, your personal data in a structured,
commonly used, machine-readable format. Note that this right only applies to
automated information which you initially provided consent for us to use or
where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your
personal data. However, this will not affect the lawfulness of any processing
carried out before you withdraw your consent. If you withdraw your consent, we
may not be able to provide certain products or services to you. We will advise
you if this is the case at the time you withdraw your consent.
We do not knowingly collect data relating to children.
No fee usually required You will not have to pay a fee to access your personal data (or
to exercise any of the other rights). However, we may charge a reasonable fee
if your request is clearly unfounded, repetitive or excessive. Alternatively,
we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access
your personal data (or to exercise any of your other rights). This is a
security measure to ensure that personal data is not disclosed to any person
who has no right to receive it. We may also contact you to ask you for further
information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request
is particularly complex or you have made a number of requests. In this case, we
will notify you and keep you updated.